ChatGPT: How artificial intelligence is redefining traditional customer service
ChatGPT vs. traditional customer service How artificial intelligence is redefining traditional customer service In the business world, excellent customer service has become indispensable. Customer service representatives are a company’s ambassadors on the front line. They deal with customer concerns, questions and feedback. Traditionally, customer service has relied on person-to-person interactions in the form of phone […]
Human in the Loop in automation projects
Human in the Loop in automation projects Human in the Loop in automation projects The reason why humans are indispensable for many automation projects The reason why humans are indispensable for many automation projects Artificial Intelligence (AI) is changing the world of work. But automation will not make human intelligence superfluous. For the vast majority of […]
Conversational AI with Lunatec: the future of corporate communication
Conversational AI with Lunatec Conversational AI with Lunatec: the future of corporate communication Conversational AI with Lunatec: the future of corporate communication Communication is the cornerstone of success. Lunatec is a leading provider of Conversational AI solutions and is revolutionizing corporate communications for companies across all industries. In this article, we will take a closer […]
RPA Business Cases and ROI Analyses for Automation Projects
Business Case for RPA Projects Business Case RPA: The Importance of Business Cases and ROI Analyses for Automation Projects Business Case RPA: The Importance of Business Cases and ROI Analyses for Automation Projects Why a Business Case is Essential for Successful Automation Projects Why a Business Case is Essential for Successful Automation Projects The introduction […]
Identification of automation potential
Identification of Automation Potentials Identification of Automation Potentials: The Crucial Step for Successful Intelligent Process Automation Identification of Automation Potentials: The Crucial Step for Successful Intelligent Process Automation Introduction to the Importance of Identifying Automation Potentials Introduction to the Importance of Identifying Automation Potentials Intelligent Process Automation (IPA) has become a driving force for business […]
Technologies and Platforms for intelligent automation
The Selection of Suitable Technologies The Selection of Suitable Technologies The Selection of Suitable Technologies Why is a Structured Tool Selection Important? Why is a Structured Tool Selection Important? Intelligent Process Automation (IPA) is a crucial component for companies aiming to enhance efficiency and remain competitive. Selecting the right technologies and platforms is a key […]
Automation Operating Model (AOM)
Automation Operating Model (AOM) The Automation Operating Model: A Crucial Building Block for Successful Automation Projects The Automation Operating Model: A Crucial Building Block for Successful Automation Projects The Importance of an Automation Operating Model for Successful Automation Projects The Importance of an Automation Operating Model for Successful Automation Projects In a world where automation […]