Complex processes.
Intelligently automated.
In production.
End-to-end automation for the mid-market, powered by AI agents that decide and RPA bots that execute. From strategy to production in 11 months.
Trusted by over 120 companies
The Problem
Automation that fails at complexity
Mid-market companies are under immense pressure. Talent shortages, board expectations, growing regulation. Many have tried to automate and got stuck.
- RPA alone is not enough
Rigid bots fail at exceptions, contextual decisions, and cross-system processes. The moment complexity rises, they break. - Pilots stay pilots
Over half of GenAI pilots never make it to production. Budgets evaporate without measurable outcomes. - The Big 4 analyze, but don’t deliver
18 months and a slide deck. But no running automation. Senior partners at the pitch, juniors on the project. - Doing nothing is not an option
Every month without automation costs money, speed, and employee satisfaction. Your competition isn’t waiting.
Our Approach
What is Agentic Enterprise Automation?
Traditional RPA automates clicks. Agentic Automation automates decisions.
That’s the difference between task automation and process automation.
Understands
Reads and interprets the business event
Decides
Selects the right tool for each step
Handles Exceptions
Resolves exceptions instead of escalating
Learns
Improves with every iteration
RPA-Bots
Click, type, post structured data in applications
OCR
Read documents, including handwriting
LLMs
Understand text, classify, generate
BI & Analytics
Dashboards, KPIs, reporting
Processing
not individual tasks
not escalated
don't click
Our Technology Partners
Our Promise
Three Measurable Outcomes
Every automation must deliver ROI. We measure impact across three dimensions, depending on what matters most to you.
Financial Performance
More return on every euro invested. We identify the processes with the highest financial leverage and automate them end-to-end, with demonstrable EBITDA impact, not estimates.
Operational Excellence
Faster processes, higher quality, predictable outcomes. We automate not just the standard cases, but also the exceptions that traditional RPA can’t handle.
Workforce Augmentation
Augment your people, don’t replace them. We automate the repetitive, cognitively draining tasks so your team can focus on work that only humans can do.
How We Deliver
Your Entire Automation Journey.
One Partner.
We don’t think in isolated processes. We map your entire organization onto automation
from first idea to ongoing operations.
I
Strategy
Understand & Prioritise
01
Strategic consulting & Automation Operating Model
We support you to build strategy, governance and organisational structure.
02
Strategic Process Identification
Which processes have the highest leverage? We analyse your entire process landscape and prioritise by business impact.
03
Business Analysis & Solution Design
Understand the process, define the requirements, design the right solution, before a single line of code is written.
II
Technology
Build & Implement
04
Agentic Automation
AI agents that decide and orchestrate. RPA bots that reliably execute. For the complex, exception-rich processes.
05
Agentic OCR document recognition
No matter how unstructured your documents are, our AI agents can decipher content and meaning and base decisions upon them.
06
BI & Analytics
Full transparency over your automated processes. Data-driven decisions instead of gut feel. Real-time dashboards for ROI tracking.
07
Low-Code Apps
Where off-the-shelf software leaves gaps, we close them, with custom applications, built fast, seamlessly integrated.
08
Test-Automation
Automatises all software tests in your organisation from frontend to SAP.
09
RAG (Retrieval Augmented Generation)
We plan, build, test and implement RAG systems that make your organisational knowledge usable.
III
Operation
Operate & Enable
10
Managed Services & Operations
We stay until it pays off and beyond. 24/7 operations, continuous optimisation, outcome accountability.
11
Training
We enable your staff to become more productive with UiPath, Microsoft, BI and process identification with our 9 years of experience.
Industries
10+ Industries. One Methodology.
Cross-industry expertise with deep understanding of industry-specific processes, compliance requirements, and value chains.
Construction & Engineering
End-to-end automated, system-integrated, in production.
Automation for construction firms, engineering consultancies and architecture practices – from tender processing and contract management to site documentation and compliance reporting
Typical Results
100%
NEC · JCT · FIDIC
contract support
75%
faster tender
processing
Top Processes
- Tender & Bid Processing
- Subcontractor & Supply Chain Management
- Site Documentation & Reporting
- Project Cost & Commercial Reporting
Public sector
Citizen applications processed in minutes, not months.
Digitalization that delivers faster results to citizens. Compliance and traceability are built in from the start, not bolted on as an afterthought.
Typical Results
75%
Faster application
processing
100%
Audit-
compliance
Top Processes
- Approval procedures
- Housing benefit applications
- Grant management
- Form processing
Manufacturing
Production planning optimised. Supply chain predicted.
Quality checked in real time, procurement automated, production planning data-driven. The factory of the future, end-to-end.
Typical Results
70%
Faster order processing
95%
less errors
in QS
Top Processes
- Procurement & P2P
- Quality Control
- Production Planning
- Supply Chain Tracking
Energy, Infrastructure & Telecommunications
Your networks run. Now your back-office processes do too.
Network stability is ensured. Regulatory requirements met. Billing automated — in an industry that tolerates no downtime.
Typical Results
11
Projects with energy
suppliers & grid operators
85%
automation
Top Processes
- Billing & Invoicing
- Regulatory Reporting
- Grid Connection & Feed-in
- Asset Management
Banking
End-to-end automated, fully compliant, in production
Automation for banks: from a consolidated client cockpit and P&L reporting to automatic extraction of screen announcements and Promissory notes.
Typical Results
80%
time
saving
100%
KYC-
compliance
Top Processes
- Client Cockpit
- P&L Reporting
- Promissory Note Extraction
- Screen Announcement Extraction
Healthcare
More time for patients, less for paperwork.
Patient admission accelerated. Billing error-free. Clinical data available when it is needed.
Typical Results
60%
faster
patient admission
95%
less errors
in billing
Top Processes
- Patient Admission
- Billing & Coding
- Clinical Documentation
- Clinical Data Extraction
Case Study: Customer Service Automation at Telecom
39-day turnaround in order management. Significant backlog in the residential segment. 150 customer service staff tied up with manual data entry across four IT systems. Rising customer complaints about long processing times.
Built an RPA Competence Centre with UiPath and Lunatec. Scaled from 5 to 75+ automated processes in four years. Internal developers trained through a structured 4-phase programme. Works council agreement secured for long-term adoption.
Why Lunatec
Better Than Every Alternative
Lunatec owns the entire automation journey — from strategy to ongoing operations. One partner, one outcome.
vs. Doing Nothing or DIY
You're buying an outcome, not a project.
No need to build internal expertise, no template-stitching, no endless timelines. Break even in 11 months — vs. 2+ years doing it yourself.
vs. RPA-only
Where RPA stops, we start.
AI agents orchestrate RPA bots for exception-rich, decision-intensive processes. Plus: strategy, BI, and low-code — not just implementation.
vs. Big 4
We deliver automation, not analyses.
Break even in 11 months, not a slide deck in 18. Senior expertise from day one, no junior staffing. Nine years of track record.
vs. System Integrators
Automation is our only focus.
Not a side project in a €5M IT program. The depth of a specialist with the speed of a boutique.
vs. Offshore
We understand your process, not just your ticket.
European domain expertise, direct access to the team, and outcome ownership instead of pure code execution.
Results
Numbers That Speak for Themselves
Proud Diamond-Partner of UiPath
Ready?
Let's calculate what's possible
in 30 minutes.
Which processes cost you the most time, the most money, or the most frustration? Let’s look at them together and discuss your questions about the technology, our methodology and about Lunatec.
No sales pitch. Just an honest assessment.
120+ Clients. 100% Satisfaction. 7 Months to Profitability.
WHAT YOU GET IN THE DISCOVERY CALL
Identify your best use cases
Based on your industry and process landscape
Calculate concrete ROI
In Euros, FTE equivalents and time savings
Show examples from your industry
Real results of comparable companies
Define timeline and next steps
Concrete roadmap, no vague promises