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Agentic AI Automation

All Use Cases

General Use Cases

Invoice Processing
Automatic capture, validation, approval and posting of incoming invoices. From the mailroom to payment, without manual keying.
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Contract Management
Automated administration, monitoring and renewal of all contracts. No forgotten notice periods, no overlooked renewals, no contracts buried in filing cabinets.
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Document Processing & Inbox
Every incoming document automatically classified, data extracted, routed to the right process. Whether paper, email, PDF, or fax — in seconds instead of hours.
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Employee Onboarding
From signed contract to productive first day, with all systems, access rights, training and documents automatically prepared. In hours, not weeks.
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Reporting & Management Information
Automatic generation of reports from any number of source systems. No manual exports, no copy-paste, no stale figures. Reports that write themselves.
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Legal & Tax Use Cases

Public Sector

Permit Processing
Building permits, business registrations, environmental approvals — automatic completeness checks, plausibility validation against regulations, automatic decision generation for standard cases.
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Citizen Inquiries & Complaints
AI agent categorizes incoming inquiries, routes to the right department, automatically responds to standard requests, escalates special cases. Multi-channel: email, portal, mail.
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Form Digitisation
Paper forms, PDFs, handwritten applications, and online submissions automatically converted into structured, actionable data. The entry point for government digitisation.
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Approval Workflows
Multi-stage approval processes automated — from building permits to business registrations. Stakeholders coordinated, deadlines monitored, decisions generated.
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Document Management & Case Files
Automatic classification, assignment, and indexing of incoming documents. Digital case management with automatic deadline monitoring and follow-up scheduling.
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Manufacturing

Procurement & Purchasing
Automatic demand detection from SAP, supplier selection by price/availability/quality, automatic order placement, order confirmation, and delivery tracking.
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Quality Control & Complaints
AI agent checks quality data in real time, detects deviations, automatically triggers holds or releases. Complaints are automatically captured and categorized.
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Production Planning & Order Management
Automatic scheduling, optimized machine allocation, and real-time sequencing. Orders that steer themselves through production, with less setup time and higher on-time delivery.
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Claims Management
Capture complaints, auto-generate 8D reports, support root cause analysis, track corrective actions. Faster closures, happier customers, fewer repeat failures.
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Maintenance & Asset Management
From reactive firefighting to planned maintenance. Work orders are created automatically, spare parts are ordered on time, and downtime is predicted before it happens.
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Energy, Infrastructure und TelCo Use Cases

Billing & Invoicing Processes
Automated processing of billing exceptions, correction postings, tariff changes, and credits. AI agent detects anomalies in mass billing before they reach the customer.
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Regulatory Reporting
Automated aggregation, validation, and formatting of regulatory filings: federal regulators, antitrust authorities, state regulatory bodies, telecommunications reports. On time, error-free, audit-ready.
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Grid Connection & Feed-In Management
Automated review of connection requests, capacity checks, cost calculations, contract creation, and work order management. From digital application to commissioning.
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Asset Management & Maintenance
Automated aggregation of condition data, prioritization of work orders, automatic creation in SAP PM/EAM, coordination with service providers. Predictive rather than reactive.
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Customer Communication & Complaints
AI agent categorizes customer inquiries, automatically responds to standard cases (meter readings, tariff inquiries, relocations), intelligently escalates complaints. Multi-channel.
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Healthcare Use Cases

Patient Intake & Management
Automated capture and validation of patient data, insurance verification, preparation checklists, appointment coordination. From first contact to inpatient admission.
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Medical Billing & DRG Coding
AI agent assists with DRG coding, identifies coding gaps, suggests optimal case-based rates, prepares for payer audits. Automatic plausibility checks before invoicing.
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Clinical Documentation
Automated generation of discharge letters, surgical reports, and clinical findings from structured clinical data. AI agent aggregates from HIS, lab, and imaging — the physician reviews and signs.
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Doctor's Letters
Doctor's letters created with AI support, medical reports distributed automatically to the right recipients. Letter of discharge on the day of discharge — not 3 weeks later.
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Clinical Data Extraction
Automated extraction of structured data from unstructured clinical documents: physician letters, lab results, pathology reports. Integration into HIS and research databases.
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Banking

Client Cockpit: 360° View in Seconds
All relevant client data on one screen: risk classification, ESG rating, credit limits, open positions, transaction history, compliance status, key contacts. Automatically consolidated from core banking system, CRM, risk management, ESG database and compliance tools. The relationship manager opens the cockpit and is prepared in 30 seconds instead of 3 hours.
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P&L Reporting & Bond Analysis
Automatic aggregation of P&L data from multiple source systems, broken down by business line, product and period. Bond portfolios automatically analysed: maturities, coupons, ratings, maturity profiles. Reports in minutes rather than days.
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Promissory Note Extraction
Promissory note loan documents as PDFs automatically extracted: interest rates, amortisation structures, maturities, terms, covenants. Data validated and transferred to core banking and treasury systems. No manual data entry, no transcription errors.
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Screen Announcement Extraction
Interest rate changes, terms adjustments and regulatory announcements from Bloomberg, Reuters and exchanges automatically captured, classified and transferred into the systems. AI agent identifies relevant announcements, extracts rates, maturities and terms, and updates the databases.
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KYC & AML Compliance
Automatic identity verification, sanctions list screening, PEP checks, document validation. AI agent reduces false positives and prepares genuine hits for decision-ready review.
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